Support tools and services

SERFA support tools and services are being developed as a direct response to the needs expressed in the business survey.

All the tools will be made available on this page in April 2018.


The Interview Checklist:

You can use this checklist to help you run the interview and select the right person for your Apprenticeship position:

- Interview Assessment


The Apprentice's Welcome Pack:

This pack can be used to facilitate the induction of your apprentices and make sure they are fully informed of their rights and responsibilities upon the start of their contract. The pack includes:

- The New Apprentice Induction Checklist

- The New Apprentice's Details Form

- The Holiday Request Form

- The Expenses Form

- The Mileage Claim Form



The European Commission support for the production of this publication does not constitute an endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.